Delivery Policy
Orders are shipped on working days Monday - Friday.
(orders placed after 3pm on Friday are shipped on Monday)
United Kingdom:
UK Saver Delivery (3-5 Working Days) - £3.99
UK Next Working Day Delivery - £5.99
Click & Collect from our store - FREE
Northern Ireland:
£7.99
Europe:
£14.99
Rest of the World:
£16.99
(Including UAE, USA, Canada & Australia)
Please note: this is an approximate timescale and any delays that may occur during transit, are out of our control.
How quickly will you send my order?
Allorders placedbefore 3pmwill be dispatched the same day.
Orders placed after 3pm will be dispatched the following working day.
Customs & Import Duties for International Customers
Depending on the value of your order, your parcel may or may not be charged customs or import duties. If your parcel is charged, it is up to the person receiving the parcel to cover these costs.
Unfortunately, these charges are out of our hands, and vary widely from country to country, so we're unable to predict what your particular charges may be.
For more accurate information, we would suggest getting in touch with your local customs office so you're not surprised if there are any unexpected delivery charges at your end.
Where is my order?
Once your order has left our warehouse, you will receive an automatic email & text message to the email address & mobile number you provided at checkout (if paying with paypal, this may fill automatically)
Your tracking number is located on your dispatch email & you will also receive mobile updates from EVRI. We recommend downloading the EVRI app for more accurate updates.
Do you deliver on Public Holidays?
We are unable to deliver on Public and Bank Holidays, Christmas Day, Boxing Day or New Year’s Day. On these dates, delivery will take longer than usual. Please allow an extra working day for each of these days when calculating the estimated delivery date.
What if I haven't received part of my order?
If you're missing part of your order, it's possible it could have been sent in more than one parcel. If this is the case, you will have received two tracking numbers on your dispatch email. This is likely to be the case if your order is quite large.
Please also check the invoice inside your parcel bag. This will detail which items should be in the parcel. If you have only been sent one dispatch email and haven’t received all of your items please contact us ASAP at INFO@THEBOUJISTORE.COM
Click & Collect from our Store
Collections can be made Monday – Saturday between 9am-6pm or Sunday between 10.30-4.30
Once your order is ready for collection, you will receive an email confirmation.
Our store is located in the Telford Shopping Centre
Please have your order number ready.
THE BOUJI STORE
TELFORD CENTRE
132 NEW STREET, WOODHOUSE CENTRAL, OVERDALE
TF3 4BX